In 2022, ZorgserviceXL sought collaboration with Krijn Kok from Oranjewood for the implementation of a new IT system. Astrid Westerman, CFO of ZorgserviceXL, and Markus Auer, IT & Operations Manager, share their experiences.
Collaborations and choices
ZorgserviceXL, a non-profit organization supporting healthcare institutions with procurement, logistics and invoice processing, decided in 2021 that their system needed improvement. They chose Odoo as their new ERP system. In the summer of 2022, Krijn Kok from Oranjewood was brought in to implement and optimize this system.
"Previously, we worked with multiple IT partners, but now we have almost everything integrated into one system." says Markus. "Krijn has made many important adjustments, such as advanced inventory replenishment and invoice consolidation."

Critical questions and solutions
Astrid, who joined ZorgserviceXL later, particularly appreciates Krijn's critical approach. "He asks the right questions, ensuring that everyone is on the same page. That is very important to us."
Krijn proves to be not only technically strong but also financially well-versed. "He understands the entire process and always thinks about how things can be done better and more efficiently," Astrid adds.
Future collaboration with Oranjewood
Although the implementation was an intensive process, Markus and Astrid are pleased with the results and see Krijn as a valuable partner for the future. "We hope to get some rest soon, but for further refinement, we definitely still need Krijn," says Markus.
This interview, conducted by Margret Tielemans, highlights the valuable contribution of Krijn Kok and Oranjewood to the success of ZorgserviceXL. Their collaboration is a perfect example of how good communication and critical questions lead to long-lasting, successful relationships.